Managing Web site projects

As an Intergage customer, there are three distinct phases that your Web site project will pass through: -

Consultancy & Planning
Design, Build & Training
Ongoing Service & Support

Procedures and systems

Procedures and Systems Proven procedures guide you through every step of the project. Throughout each phase, every interaction you have with the Intergage team is recorded on a customer relationship management (CRM) system. This means that any member of the team can help you when you contact the office.

Every meeting, every e-mail, every document and every telephone call is recorded in order that Intergage can provide the best possible customer service.

Consultancy and planning

Your Intergage Web Marketing Consultant works with you to define your requirements in such a way that your Web site will deliver a great return on your investment, serve your Web site visitors effectively and look highly professional. Once you have placed your order, the project moves to the Design, Build & Training Phase.

Design, build and training

Your Intergage Designer has a very clearly defined resposibility. He or she is responsible for delighting you with the delivery of your Web site. This starts with the design and finishes with your first training session in updating and administering your Web site using the fantastic Intergage website content management system. Click here to find out what customers say about the experience.

Ongoing service and support

The Intergage Customer Service Team's role is to ensure that Intergage customers continue to get the best possible return from their Web site investment. Their responsibility starts with your second training session and never ends! Group training sessions, workshops and one-to-one site visits keep Intergage customers abreast of the latest developments in the Intergage software, developments with search engines and Web marketing techniques.

Intergage customers also have the option to employ a "Web Marketing Manager for hire" with sister company Intergage Optimisation & Marketing Services.